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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittaney Walters

April 15, 2024

5  out of  5 rating by Brittaney Walters
"Ali Doolin- Hupps team with State Farm insurance got me the absolute best rate I’ve found in a while! Randee made it beyond easy to get quoted and set up right on Facebook messenger. Couldn’t have had a better easier experience!"
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Darin Riley

April 5, 2024

5  out of  5 rating by Darin Riley
"Ginger & Ali always help us make sure we are covered whether its our vehicles, our business or Life Insurance!!!!"
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Kevin VanMeter

March 26, 2024

5  out of  5 rating by Kevin VanMeter
"Ali’s team is always super helpful and pleasant to deal with, you guys are the best. Thanks"
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Jesse Walker

March 17, 2024

5  out of  5 rating by Jesse Walker
"They made getting my insurance easy! These ladies are professional and they have the best customer service I have ever experienced when dealing with an insurance agent."
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LIVin Life

March 14, 2024

5  out of  5 rating by LIVin Life
"I had a wonderful experience all because of Randee. I found Randee via Facebook and I just got my yearly premium from Liberty mutual for my home insurance. My premium went up by $700 and I was in a state of shock. I reached out to Randee and asked for a quote. She quickly took my info and provided me with a quote that was going to save me $1200 overall. I was elated and excited so I called my parents for them to also get a quote and Randee was able to bundle their home with my auto and save us both tons of money. She was very quick, professional, and took her time listening to our questions, ensuring our needs were met, and communicating with us throughout the entire process. I’m excited to be with State Farm as well as have Randee to help me through all of my current and future insurance needs. She is the epitome of the State Farm insurance motto “like a good neighbor, State Farm is there”. She was better than any neighbor I’ve ever had, and she was there over the phone in the instant I had a question."
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Doug Teague

March 12, 2024

5  out of  5 rating by Doug Teague
"Randee was very helpful with the abundance of questions I threw at her. After reviewing my existing policy, then showing me I could receive the same coverage at a substantial savings, I have returned to State Farm. Thank you Randee and Ali Doolin-Hupp State Farm Insurance."
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Chrystal Smith

March 12, 2024

5  out of  5 rating by Chrystal Smith
"She was amazing at helping me out with getting renters insurance !"
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Sonya Anthony

March 2, 2024

5  out of  5 rating by Sonya Anthony
"Always a friendly voice when I call. If no one answers I leave a message to go ahead & pay my bill & email my receipt. I’m always asked how I am doing. Enjoy chatting with Ginger."
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Christa Logsdon

February 29, 2024

5  out of  5 rating by Christa Logsdon
"I've dealt with a lot of insurance agents over the years, and I've never encountered any that I appreciate or like more than the staff of Ali. They are so skilled at making you feel like a human being, and not just a client profit. I've mainly dealt with Ginger, and she is such a sweet, down to earth, funny lady who exudes warmth and personality. She goes above and beyond to try and save you the most money she is capable of."
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Larry Casey

February 28, 2024

5  out of  5 rating by Larry Casey
"Ginger was an absolute joy to work with and she managed to reduce my insurance bill by 1/2. She has a vast wealth of experience, knowledge, the necessary skills and tools to make your insurance obligations painless! I don’t hesitate to recommend or refer anyone to Ali Doolin-Hupps State Farm office! Great people to work with!"
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Jeff Ashby

February 28, 2024

5  out of  5 rating by Jeff Ashby
"Always attentive and informative! Greta to deal with!"
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Tara Read

February 28, 2024

5  out of  5 rating by Tara Read
"I left my former agent of 20+ years to Ali Doolin at State Farm the transition was easy and she has made it the best experience I’ve ever had. Her office staff has been the best in all my needs. Anything questions and taking care of auto claims has been smooth. I recommend Ali doolin and staff for all your insurance needs."
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Serena Davis

February 23, 2024

5  out of  5 rating by Serena Davis
"Times are tough and they saved me a lot of money. Randee has been a great help to me and is always pleasant and knows her stuff. So glad I switched both my home and car insurance to a local agent not an impersonal website."
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Pam Boulware

February 22, 2024

5  out of  5 rating by Pam Boulware
"So happy I finally switched to state farm they have saved me a lot of money very easy to work with"
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Connie Cole

February 16, 2024

5  out of  5 rating by Connie Cole
"Staff are always friendly, accommodating and helpful."
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Rollin Earles

January 31, 2024

5  out of  5 rating by Rollin Earles
"Great girls, great office!!"
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Mark Webb

January 30, 2024

5  out of  5 rating by Mark Webb
"Randee at State Farm, answer my questions. She has a good personality and Lafferty help me with each of my questions. At this time it didn't save me. So she will get back to discuss it again in September and see what happens then. Thanks for the help...."
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Megan Myers

December 16, 2023

5  out of  5 rating by Megan Myers
"I switched from Erie to State Farm and Randee made the whole process so easy! She answered all questions and was so friendly. Highly recommend her as an agent."
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Sherry White

December 14, 2023

5  out of  5 rating by Sherry White
"Randee at Ali Doolin-Hupp State Farm has been wonderful to work with, answer my questions, and we have great coverage for all of our needs! She was quick, had a fun personality and very professional! I highly recommend reaching out and asking for Randee!"
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Kevin Johner

December 14, 2023

5  out of  5 rating by Kevin Johner
"Easy professional service"
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william glover

December 7, 2023

5  out of  5 rating by william glover
"My wife and I moved to the Decatur I’ll area and just by luck we found Ali Doolin- Hupp State Farm. These ladies have been outstanding with all the help they have provided us. I would definitely recommend using them."
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Mark Cheviron

December 5, 2023

5  out of  5 rating by Mark Cheviron
"Ali Doolin-Hupp State Farm Agency is the best. I am extremely satisfied with coverage and the "know how" of the staff. Ali, Ginger and Paula are the b est"
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Savannah Redding

November 27, 2023

5  out of  5 rating by Savannah Redding
"I have had nothing but wonderful experiences working with Randy at the Ali Doolin-Hupp State Farm Office. Randy has gone above and beyond answering every question I have brought up to her, she is diligent, timely, and kind. I will always recommend Randy and her team."
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Jon Nadler

November 27, 2023

5  out of  5 rating by Jon Nadler
"They're the best! Always so helpful and FAST!!"
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Bobbi C Clark

November 26, 2023

5  out of  5 rating by Bobbi C Clark
"This office is the absolute best! No matter who you talk to, you always feel welcome. Paula helped me with all my questions regarding my premium and student discounts that were available/eligible for my kids. She walked me through what type of information they would need to process the discounts, and once I got her the information, she processed everything very quickly. She also kept me updated with the status of our policies. Thank you for all your help!"